Returns and Cancellations

 

Returns Policy:

We want you to love your purchase from Param Iqbal, and we understand that sometimes you may change your mind. That's why we have a simple 3-step return policy to make sure you're satisfied with your shopping experience. Below are the 3 steps for returning your ethnic wear purchases:

1.Inform: Within 5 days of receiving your product, email us at support@paramiqbal.in or whatsapp us on 9910133024 with the product's name and an image of it to request a return. We'll approve your return request to proceed.
2.  Return: After approval, we'll arrange a pick-up for the product you wish to  return. Make sure the item is unused, unworn, unwashed, undamaged, and with tags intact. Please return it in its original packaging to help us process your return smoothly.
3.Refund: Once we receive your returned package, we'll notify you within 24-48 hours. After quality checks, we'll calculate your refund according to our Refund Policy.

Refunds Policy : We process refunds as follows:

  • Mode of Refund: 
    • The Refund amount shall be credited to your bank account within 10 days of receiving the returned product.
    • Applicable Deductions:
      • For non-acceptance of prepaid orders, a total of ₹250 is deducted for forward and reverse shipment. The balance is refunded to your Bank Account.

    Damaged Product Received:

    1.Inform within 48 Hours: If you receive a damaged product, create an unboxing video or take clear pictures within 48 hours of delivery. Email them to support@paramiqbal.in along with your complaint.

    2.Reverse Pickup: For orders delivered within India, we'll arrange a reverse pickup. Ensure the products are ready for pickup. Failure to do so may result in cancellation, with shipping charges borne by you.

    3.Resolution: After successful reverse pickup, we'll send a replacement or refund the amount to your bank account.

     

    Cancellation Policy: We understand that plans can change, so if you need to cancel an order, here's what you need to know:

    • Cancellation within 24 Hours: If you decide to cancel your order within 24 hours of placing it, contact us at support@paramiqbal.in. or whatsapp us on 9910133024 We will refund the full amount to the card used for payment. Orders cannot be cancelled post 24 Hours period.
    *The customer agrees not to dispute Param Iqbal's decision regarding the cancellation/Returns/Refund*

       

      We're here to make your shopping experience enjoyable, so if you have any questions or need assistance, please feel free to contact us at support@paramiqbal.in. Your satisfaction is our priority!